Introduction
Paily is committed to protecting and respecting your privacy. This policy outlines how we process personal data collected from you. Please read carefully to understand our practices regarding your information.
Your Privacy is Important to us
This notice explains how we use the information you provide and how we safeguard your privacy.
Collecting of and purpose for your information
We offer services and products to clients. To deliver these, we may need to collect personal data such as name, address, and contact details as necessary.
We use your information in the following ways:
- To introduce you to our services, assist with ongoing administration, and contact you regarding applicable reviews or changes.
- To conduct business research and analysis.
- To present site content effectively for you and your devices.
- To provide information, products, or services you request or that may interest you (with your consent).
- To fulfill our contractual obligations.
- To enable your participation in interactive service features.
- To notify you about service changes.
We may obtain data from individual customers and corporate legal entities.
Sharing your data
We may share your personal data with:
- Credit reference agencies, governmental organisations, and other entities for identity verification.
- Business partners, suppliers, and sub-contractors for contract performance.
We will not sell or share your information with any other third parties unless we have obtained additional consent from you.
Your rights regarding your data
We retain information only as long as necessary, maximum 5 years after you cease being our client, unless legally required otherwise.
- We will promptly correct inaccurate data.
- You may request deletion by contacting our office.
- You can access your data anytime; we provide full copies within one month.
- You may withdraw processing consent at any time.
- You can opt out of updates and questionnaires.
Security
We take data security very seriously and have in place the most secure options available to store and transfer your data securely.
Our contact details
The data controller for personal information processed under this policy is PAILY PAYMENT SYSTEMS INC. (operating as Paily / NORVIX), with the following contact details:
- Postal address: 67 Yonge Street, Suite 701, Toronto, Ontario M5E 1J8, Canada.
- Privacy enquiries: privacy@norvix.com
- Data Protection / Privacy Officer: dpo@norvix.com
Your right to complain
You may contact us first using the channels above and we will respond within one business day. If you remain unsatisfied, you may complain to the supervisory authority in your jurisdiction:
- Canada: Office of the Privacy Commissioner of Canada (OPC).
- European Economic Area / UK: the data protection authority of the country where you live, work, or where the alleged infringement took place.
Consent
Ensure you have read this notice fully. Contact us with any questions or if you need clarification.
Changes to our privacy policy
Changes will be posted here and notified by email where appropriate.